Managing High-Tech Services Using a CRM Strategy
par Donald F. Blumberg- Première édition
- 2002
- Editeurs
- Taylor & Francis Group
- Sujets
- Customer services·Strategic planning
A+.
Livres
Extracting Value from Your Patent Portfolio
Donald S. Rimai
Extracting Value from Your Patent Portfolio
Donald S. Rimai
Hands-On Introduction to Soc
Donald Hung
Learning Technology
Donald Clark
Quest for German Unity
Donald Detwiler
Nurse Practitioner Practice Guide - SIXTH EDITION
Donald Correll
Trading at the Speed of Light
Donald MacKenzie
How to Grow a Small Business
Donald Miller
Toni Morrison
Donald Gibson
Research Methods for Organizational Studies
Donald P. Schwab
Quest for German Unity
Donald Detwiler
Baxter's Butterflies
Donald Thomas
Toni Morrison
Donald Gibson
Intl and Hist Roots American H. e
Donald T. Williams
Toni Morrison
Donald Gibson
Educ and Soc Change Korea
Donald K. Adams
Leonard M. Savoie
Donald E. Tidrick
Reimagining Curriculum Studies
Donald S. Blumenfeld-Jones
Vertebrate Evolution
Donald Prothero
Messenger
MacKay, Donald
As the Women Lay Dreaming
Donald S. Murray
New 17 Days Diet Cookbook In 2022
Donald Ballok Ph. D
Meeting Jesus
Donald Blosser
Rose Pedal Pelicans Mystic
Donald Ennis
I Am Strong! and Pet Rock
Alison Donald
Shoestring Academy
Donald Brown
Pieces of Identity
Donald Naismith
Python Deep Learning
Donald R. Brewer
Idea of the Canterbury Tales
Donald R. Howard
Last Voyage of the Henry Bacon
Donald R. Foxvog
Inventors of Ideas
Donald Tannenbaum
New Updated Cancer Diet Cookbook
Donald Ballok
Sphynx Murder Case
Donald E. McInnis
Green Triangles
Dewey, Donald
Washington's Iron Butterfly
Donald Ritchie
Desktop Mini Golf
Donald Lemke
Dinosaurs
Donald F. Glut
New 2022 Greek Language Handbook
Donald Ballok Ph. D
Engineering Practice with Oilfield and Drilling Applications
Donald W. Dareing
Intermediate Accounting
Donald E. Kieso
Climax
Donald Ennis
Genocide
Donald Bloxham
Viagra for Beginners
Donald Charles
Millennial Biology
Donald J. McGraw
Hawk of Yonezawa
Donald Joye
Survivor : (Grey Chapter Reader)
Alison Donald
Disinformation
Donald A. Barclay
Divided States of America
Donald F. Kettl
Never Again
Donald L. Lang
Verissimus
Donald Robertson
COPD
Donald A. Mahler
Crash! and Bang!
Alison Donald
New Hаѕhіmоtо Diet Cookbook In 2022
Donald Ballok Ph. D
German Troops in the American Revolution
Donald M. Londahl-Smidt
Afterthoughts of a Pianist/Teacher
Donald Isler
Medical Toxicology
Donald G. Barceloux
Livres similaires
Cementing Customer Relationships
H. James Harrington
Service Operations Management
Robert Johnston
Customer Experience Management
James Seligman
Practical Customer Success Management
Richard Adams
Loyalty Management
Cristina Ziliani
Designing and Delivering Superior Customer Value
Art Weinstein
Creating and Managing a CRM Platform for Your Organisation
Richard Boulton
Handbook of Research on Customer Engagement
Linda D. Hollebeek
Introduction to Service Design
Lara Penin
V-Model of Service Quality
Grafton Whyte
Optimizing Millennial Consumer Engagement with Mood Analysis
Sabyasachi Dasgupta
Superior Customer Value
Art Weinstein
Affected
Cara Wrigley
V-Model of Service Quality
Grafton Whyte
Client psychology
Charles R. Chaffin
ManageFirst
National Restaurant National Restaurant Association
Managing Customer Service
Institute of Institute of Leadership & Management
What customers crave
Nicholas J. Webb
Customer Knowledge Management
Soumit Sain
Woo, Wow, and Win
Thomas A. Stewart
The customer experience book
Pennington, Alan (Customer experience consultant)
PeopleShock
Tema Frank
Customer Relationship Management
Roger J. Baran
Customer Success
Nick Mehta
Excellence in Managing Worldwide Customer Relationships
Thomas A. Cook
How to wow
Adrian Swinscoe
Toxic client
Garrett Sutton
Beyond the Sales Process
Steve Andersen
Service design for business
Ben Reason
Excellence in Managing Worldwide Customer Relationships
Thomas A. Cook
Creating and Delivering Your Value Proposition
Cindy Barnes
Delivering Effective Social Customer Service
Martin Hill-Wilson
The membership economy
Robbie Kellman Baxter
Customer Service
Robert W. Lucas
Effective CRM Using Predictive Analytics
Antonios Chorianopoulos
Relationship Marketing
Martin Christopher
Be your customer's hero
Adam Toporek
Digital disciplines
Joe Weinman
Customer Relationship Management
Francis Buttle
Inside the Customer Universe
Henrik Anderson
Effective CRM Using Predictive Analytics
Antonios Chorianopoulos
Complaint Management and Channel Choice
Stefan Garding
Stop, Look, and Listen
Chuck Wall
Connected CRM
David S. Williams
Service Computing
Zhaohui Wu
Refining Design for Business
Michael Krypel
Shi jie gong chang da yi zhuan
Renjie Liu
Salesforce. com for Dummies
Tom Wong
Customer Knowledge Management
Soumit Sain
Designing Service Excellence
Brian Hunt
Retail Revival
Doug Stephens
The 9 1/2 principles of innovative service
Chip R. Bell
Terrific! five star customer service
Stan Toler
[What's the future] of business?
Brian Solis
Providing Quality to Customers
Institute of Institute of Leadership & Management
People Love You
Jeb Blount